RETURN POLICY – StockBJJ

RETURN POLICY

From the time you receive your order at your home you have 15 days to contact us and inform us that you want to make a return. The product must be kept in its original condition with the labels, without stains or odors. Returns will not be accepted without prior notice and returns will only be made once the status of the returned products has been reviewed. For hygiene reasons, returns of the following products will not be accepted: masks, knee pads, mouthpieces, coquillas and underwear.

In case of defective products or errors on our part:

If when you receive your order you find any kind of defect or error on our part (sizes, colors, etc... different from those chosen) we will replace it with the same product in perfect condition and without any additional charge for you. If we do not have any stock of the product you can choose between returning the money or exchange it for another product from the store. We recommend that you review your order as you receive it.

Other cases:
As long as you are not satisfied with your purchase you can return it or exchange it for another size or product. In this case you have to send us the product to:

StockBJJ
Round Guinardo 2 Local 12
08290 Cerdanyola del Vallés (Barcelona)

Important: The product has to be in its original state, well bent, without stains or odors. Once verified that it is correct we will refund the amount of the product returned by means of a credit card, PayPal account or bank transfer depending on the payment method you will use at the time of purchase of the product.